Who We Are

Shared Values

We believe in the power of community, authenticity, and continuous learning.

A Passionate Team

We are a group of Latinos united by a common goal of uplifting our community and nurturing growth.

Diverse Backgrounds

Our members come from various industries, roles, and experiences, united by a common goal.

Group of five diverse professionals in a modern office setting, smiling and conversing.

Our Mission

  • Empower Latinos in customer success and tech to reach their full potential.

  • Create a space where Latinos can connect, collaborate, and thrive together.

  • Provide resources, mentorship, and opportunities for professional and personal development.

What We Offer

Networking

Connect with Latinos in customer success and tech through virtual and in-person events.

Professional Development

Access workshops, webinars, and resources to enhance your skills and advance your career.

Mentorship

Gain guidance and wisdom from experienced mentors who have walked the path before you.

Community Support

Join a supportive network of Latinos who understand your unique experiences and challenges.

Smiling woman with shoulder-length hair wearing a black top

Meet Our Founder

Priscila Fletcher is an award-winning Customer Success Coach and the founder of Latinos in Success. Recognized as a 2024 Top 100 Customer Success Strategist, Priscila has over 11 years of experience in the tech industry. Originally from Brazil, she has called the United States home for more than 18 years, with New York as her base.

Priscila’s passion lies in building—whether it’s helping founders shape their business strategy and establish customer success departments or empowering individuals to grow in their careers. She is deeply driven by community, growth, and guiding customers through every stage of their journey, creating meaningful impact along the way.

See How We’re Making a Difference

  • A man with glasses and a beard, wearing a blue button-up shirt, smiling indoors.

    “This community has shown me just how large and strong we are! It’s helped me network, learn, and connect with some amazing thought leaders. I highly recommend following the insights from this group."

    Adrian Martinez

  • Woman with long brown hair smiling in a professional-style photo.

    “Latinos in Success has been a tremendous support while navigating being laid off. I've had meaningful coffee chats with community members and learned so much from the workshops hosted by the community. It’s been invaluable."

    Caroline Moreno

  • Smiling person in a dark shirt with a gray background

    “Being part of the Latinos in Success community has been instrumental in my growth, both personally and professionally. It has provided me with a network of like-minded professionals who share similar experiences and challenges, offering support and mentorship along the way."

    Pedro Candelas

  • Woman with dark hair, large hoop earrings, and a turquoise scarf against a green background.

    "Being part of the Latinos in Success community has been a total game-changer. I’ve learned so much, met amazing people, and it’s really motivated me to reach for the stars in my career."

    Maria Leroy

  • Woman smiling brightly at an event, wearing a white jacket and red lipstick.

    "I am so proud of what we are building with the LIS community. Having and contributing to a dedicated space for Latinos is empowering, and I appreciate the community aspects and resources we share."

    Elissa Molini

  • Portrait of a smiling woman with blonde hair wearing a black blazer and hoop earrings.

    "Being part of Latinos in Success has made me feel at home. Connecting with other Latinos in the industry is empowering, and I’m proud to be in a space dedicated to supporting Latinos in Customer Success."

    Emilia Duque

  • A woman with dark hair is smiling. She is wearing a patterned top, gold hoop earrings, and two gold necklaces. The background is indoors with a ceiling and lights visible.

    "In an industry like tech, where Latinos are often few and far between, it’s incredibly refreshing to meet others who share similar experiences. This community has helped me stay grounded in my identity while pushing me to aim higher in my professional goals, knowing that I’m part of a supportive network."

    Susana Meza

  • Smiling man wearing glasses and a white shirt standing outdoors with greenery in the background.

    "Being part of Latinos in Success has been transformative. Growing up, I didn’t have many role models for success, but this community has opened up new paths for my growth."

    Joey Medrano

  • Professional woman in pink blazer smiling

    "The Latinos in Success community has given me a strong sense of belonging and connection to other professionals who share my background and experiences. Being part of this community has helped me feel more confident and empowered in my career."

    Erica Ramirez